Wonderful. Condo was as described. Clean and roomy. Master bed was very comfortable. Would let stay there again
Submitted on Jul 26, 2024
Condo nice and clean, kitchen well equipped, nice refrigerator with ice maker,yaay!
Only complaint was the pool area; very small pool, very little poolside furniture. We couldn't use the pool as it was to capacity with only 5-6 people.
Submitted on Jul 1, 2024
The trip was a success! The room was as advertised and the beach was great. The stay and play package was a nice bonus. Spent our time fishing and relaxing at the beach!
Submitted on Jun 20, 2024
We were very satisfied with this unit. Close to lots of good restaurants. The beach was beautiful. We had amazing weather. We love Crystal Shores location
Submitted on Apr 28, 2024
The rental and location were good. We’ve stayed in many VRBOs/Airbnbs but this rental surprised us at the lack of things in the kitchen. We did contact the manager for pot holders and did receive them. But there were no spices, i.e. salt and pepper! Most of our previous rentals have provided some basics. We were notified of what they provided (minimally) so being able to cook in our rental was a challenge. Also, directions on how to operate the tv would have been VERY helpful and eliminated several calls to the provider as the rental company told us they couldn’t help us. Lastly, we didn’t know we had to manually lock the door so our first day out of the unit it was left unlocked. The man who brought our pot holders told us this when we ran into him and replaced several burned out light bulbs. Also had difficulty with the dishwasher but just worked around it.
Submitted on Mar 25, 2024
Great
Submitted on Nov 14, 2023
great location. the condo was very pretty. loved the pool and hot tub. only complaint we have is inside the refrigerator smelled very fishy and the dryer wouldn’t dry our clothes.
Submitted on Aug 5, 2023
The condo was clean, easy to access, close to nearby attractions, and right on the beach.
Submitted on Jul 13, 2023
Everything was fine except the weather. Even at that we enjoyed our stay.
Submitted on Apr 13, 2023
The condo fit two couples perfectly! We had enough space and privacy. Each bedroom had an attached bathroom, which was really nice! The condo was clean, smelled clean and we had no issues with access or parking. The beach access was terrific and convenient. There was a nice wash-off station before returning to our condo that I thought was helpful!
Submitted on Apr 3, 2023
The view was beautiful and the condo was clean. The facility in general is showing it's age. However, we were very, very unhappy with the response (one which we never, ever got) from the management company about a couple of concerns that we had. We emailed them multipe times requesting help to resolve our issues and we NEVER, NEVER, EVER received any response of any kind, much less any help in resolivng the issues that we were having. We plan to NEVER stay with this management company again.
Submitted on Oct 26, 2022
We rented last minute due to lack of enough comfortable space in our original rental. The condo was nicely furnished but had to sweep up quite a bit of sand as we entered and there was a strong fish odor in pantry where trash can is. Sliding door was unlocked and ajar upon our entry. The first nite the wind was howling through my unit-sounding like a loud siren. Had to leave sliding door ajar to stop noise. Couldn’t get TV in MB to work. Gulf Shores Rentals was very responsive and sent 2 people to investigate quickly after my call.
My contact at Gulf Shores said they did nothing but I saw new weather stripping on front door and did not have the problem again.
Submitted on Oct 24, 2022
Property and location were perfect, just like the picture.
Wanted to extended our stay an extra day and the Gulf Shores Rental agent I was in contact with by text said it was available and added a day to my credit card.
Went up to the room from the pool on the last day about 11am and the code for the door wouldn't work. Apparently GSR inc. failed to leave the code unchanged for the extended day. Maybe partly my fault for leaving my laptop, cell phone & car keys in the room WHILE I was at the pool, but I had no way to contact them, they are off site and I couldn't remember the leasing companies name. its not listed at the property and owners use any agency they want.
Maintenance man on site couldn't get me in and I was about to force a window open when my friend traveling with me remembered I had forwarded the reservation e-mail to her last month and she found the e-mail with her phone with GSR inc. contact phone number. Got back in the room after 2pm and the smug agent Allison, said it took her 2 minutes to fix my problem and that there would be no reduced rate for my inconvenience & lost time in the room. I won't be doing business with GSR inc. again. Property was great and other owners list their units with different agents. I'd book thru a different one next time. Spoiled my last day
Submitted on Oct 18, 2022
Great location, easy access to the beach. Overall a great experience. Unit was very clean & slept very well on the beds. I would highly recommend this unit as the view from the 10th floor is fantastic!
Submitted on Sep 26, 2022
My vacation at the condo was great, the condo was great and looked just like the pictures on the website, I would definitely stay there again.
Submitted on Sep 23, 2022
Had the greatest time. Condo was more than expected. Views were fantastic. Would definitely recommend!!!
Submitted on Jul 17, 2022
Cozy, welcoming, and beautifully decorated condo. The layout throughout flows perfectly utilizing the living space to the max, keeping it comfortable and offering excellent sitting, dining, and sleeping space. Everything you need to enjoy yourself was provided, and everything was very clean. All beds are extremely comfortable as well as all furniture. Offers a beautiful view of the Gulf beach side. Amenities within the condo are very nice. The pool and hot tub are small, but clean, but with the great beach access those are unimportant! Recommend this unit 100%!
Submitted on Jun 15, 2022
Our fourth time renting through Gulf Shores Rentals and this is the only time we’ve ever been disappointed. It was to be a splurge for our 40th wedding anniversary and it was a big disappointment. Furniture and beds are broken down and smelly. Bathtubs did not drain, balcony door locks did not work well, outside balcony doors had black mold growing and the living room television needed instructions.
Submitted on Apr 28, 2022
Gulf Shores Rental, a great company to deal with. They answer every question and concern efficiently and are friendly and accommodating. We will continue to use their company for all our rentals in the future.
Submitted on Mar 17, 2022
Everything was just as the ad described. The pictures were accurate as well. We enjoyed our stay and would recommend it to our friends and family. The rental process was quick and easy too!
Submitted on Nov 12, 2021
Great
Submitted on Nov 6, 2021
Very satisfied!
Submitted on Sep 18, 2021
We were so exhausted having to bounce from place to place after we evacuated from Ida. This condo was a blessing. Quite lovely and very peaceful.
Submitted on Sep 8, 2021
Plan on going back and trying to stay at same lication
Submitted on Aug 29, 2021
This was the best condo! From an easy and quick check in to quick beach access, it was perfect! The condo was newly renovated and everything was fresh and beautiful! We were comfortable and cozy while being spoiled by the beach view balconies. The condo had new front loader washer and dryer, a Keurig, regular coffee pot, blender, toaster, can opener, and all the dishes and pots and pans one would need. The beach access was directly by the parking area which was convenient. Thank you for a great week!
Submitted on Jul 8, 2021
Condo was nice inside . However the pool for the complex was too small and the pictures look nothing like the pool. We had someone come into our condo that had rented at Crystal Shores West same unit number and apparently had same ID code to get in the door. Thank goodness that we were not asleep the situation could have ended very badly with my hubby being a police officer. I tried calling the customer service no answer.
Submitted on Jul 3, 2021
Very nice accommodations. All the comforts of home. Highly recommend!!
Submitted on Jun 20, 2021
This was the perfect place for our stay. The condo was beautiful and comfortable. It’s in a great location with the beach access directly on the condominium property. It’s close to Waterville, The Hangout, the ice cream shop and so much more. I would definitely stay here again.
Submitted on Jun 15, 2021
Best vacation ever
Submitted on Apr 9, 2021
Renting was a breeze to do. The view was perfect! Enjoyed our mini holiday trip! I would love to go back next year!
Submitted on Oct 4, 2020
Great vacation! Awesome view!! Love the amenities!!
Submitted on Aug 3, 2020